Last week I logged into my Turnkey Hub account and noticed that it was no longer connected to my Amazon account. It was as though I had signed up for the first time and had to go through the setup procedure again. So I linked it to the Amazon account but since then I've just received a message saying that they're vetting the credit card. It's been like that for a couple of days now and as far as I can tell, the credit card information is fine.
Is there someone from Turnkey I can contact to look into this? I am wondering if my backups are still there and just inaccessible, or if they've been wiped out.