TurnKey Linux Virtual Appliance Library

Notification Amazon S3 storage is not enabled for backups.

Jan Joost de Vries's picture

I got this message after s3 was discontinued due to a billing issue. I re-registerd and now S3 activiation is endlessly pending. So I can run instances, but can't backup them due to this issue.

What steps can I take to fix this?

Jan Joost

Alon Swartz's picture

Most likely a sync-delay with Amazon's billing system

It's most likely a sync-delay with Amazon's billing system. You might want to give it another try by:

If that still doesn't help, I'd recommend contacting AWS support and asking them to look into the issue: application-payments@amazon.com

Note that Amazon are usually super responsive, so you should be back up and running in no time.

If all else fails, feel free to drop me a line.

Jan Joost de Vries's picture

Hello Alon, I have contacted

Hello Alon,

I have contacted Amazon and they recommented to contact Turnkey. So the loop is complete now.

What happend is that on dec 21 the following services were canceld:

TurnKey Backup and Migration Sold by: TurnKey Linux Application cancelled December 21, 2012
TurnKey Linux on EC2 - EBS-backed (Budget Plan) Sold by: TurnKey Linux Application cancelled December 21, 2012
TurnKey Linux on EC2 - S3-backed (Hobby Plan) Sold by: TurnKey Linux Application cancelled December 21, 2012

Then I repurchased the TurnKey Linux on EC2 - EBS-backed (Budget Plan).  But when I try to run a backup I get this error message: 

> tklbam-backup
error: Backups are not yet enabled for your TurnKey Hub account. Log 
into the Hub and go to the "Backups" section for instructions. 

and this is a screenshot the state of perpetual validation pending I was reffering to:

Alon Swartz's picture

Continue discussions over email...

I replied to your email with the extra info. Seeing as this doesn't seem like a generic issue, lets continue discussions over email for now...

Same problem....

Hi guys!

I'm experiencing the exact same problem as Jan. What's the best way to resolve this issue?

Best regards

Andy

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