TurnKey Linux Virtual Appliance Library

Error: Linking AWS to Hub

Getting an error trying to link AWS to the Hub account. 

 

 

Oops! An error occured with the activation key.

Error: NoActivationKey

Click here and follow the steps to generate an Activation Key for TurnKey on Amazon EC2.

Followed "Here" Link

When I follow the "Here" link I get an error on generating the key.

 

Please help 

Thanks

An error occurred attempting to generate a key for TurnKey

trying it out.. but get an error:

Oops! An error occured with the activation key.

Error: NoActivationKey

Click here and follow the steps to generate an Activation Key for TurnKey on Amazon EC2.


TurnKey Linux     An error occurred attempting to generate a key for TurnKey Linux on EC2 - EBS-backed (Budget Plan).
Please try again later
 

Jeremy's picture

I would try clearing your browser cache and cookies

(or try with a different browser). Then try again. Hopefully that'll do it...

Different Browsers

Same issue on different browsers :(.

 

I just pushed up an instance via aws for Turnkey LAMP. But i'd really like to have this functionality on the Hub. As well as push the backups to S3.

Jeremy's picture

Hmm,..

Well the only thing left I think is to contact the devs via the Hub feedback (blue button on the left when you're logged in).  There have been reports that they have been a little slow to respond lately, but hopefully now they have released the 13RC (inc 64 bit) they will have a bit more time.

Same problem here

multiple browsers and clear cache does not fix, submitted feedback to dev and hoping for a response

Alon Swartz's picture

give this a try...

I've been going over the Hub logs to try and figure out the cause of this, but everything seems OK and points to the described error: NoActivationKey. What this means is that AWS redirects back to the Hub, it is (for some unexplained reason) not including the activation key the Hub requires to activate the service.

Please try the following, and if it doesn't work we will need to take a closer look:

  • Make sure you are logged into the Hub
  • Navigate to http://www.amazon.com/dp-activate
  • Click on "Generate Key"
  • Click on "Go to application"
    • before doing this, please verify that the link includes the ActivationKey part, which should look similar to this: https://hub.turnkeylinux.org/amazon/enable/complete/?ProductCode=XXXXXXX&ActivationKey=YYYYYYYYYYYYYYYYYYYYYYYYYYY
    • if the link doesn't include the ActivationKey part, then we've found the issue. if it does but the Hub still raises an error, then could you try and copy the link and open it in a new tab.

I hope the above helps, please update us either way...

BTW, what browser, version and OS are you using?

An error occurred attempting to generate a key for TurnKey Linux

Tried the steps above and the "Go to Application" link does not have the activation code:

https://hub.turnkeylinux.org/amazon/enable/complete/?ProductCode=...

I'm using Chrome Version 24.0.1312.52 m on Win 7 Home Premium with SP1.

Alon Swartz's picture

Contacted Amazon

Thanks for reporting back. I've contacted Amazon and asked them to look into the issue. Hopefully they'll have it fixed soon. As soon as I receive an update I'll post a comment, but seeing its the weekend, you might want to retry periodically...

Alon Swartz's picture

Quick update

On Saturday Amazon replied that they've escalated the issue, and are looking into it. I'll update this thread when we know more.

So far it appears that only new AWS accounts are affected, but this has yet to be confirmed.

In the meantime, we're looking into alternative workarounds but have yet been successful - but we'll continue the search. There is no apparent workaround, as the issue occurs on Amazon's side, and no way around it. There are also reports from other providers, so this is not isolated to TurnKey. 

Alon Swartz's picture

Fixed

Sorry for not commenting earlier. Amazon updated us that they released an update yesterday and verified that it passes their tests. Rick, Tobias and others have confirmed the fix worked for them, so I'm optimistic that it will work for everyone else.

If anyone does experience the bug, please let us know ASAP and we'll pass the info along to Amazon.

Issue still exists

Hi everybody,

still after three days the problem exists. I think it would be a good idea for the turnkey team to announce this issue on the turnKey Hub frontpage. I just registered today, need the application urgent and now I have to learn that it does'nt work. Very annoying...

@Alon Swartz: Are there any new information about this problem?

Best regards,

  Mario

Jeremy's picture

Just what he posted recently above

And it seems that it is beyond the control of the TKL devs so we'll just have to wait for Amazon. I imagine that they'll be trying to work it out ASAP and I'm sure Alon will post back as soon as he has had confirmation that it's fixed (or has any other relevant info). And in fairness 2 of the 3 days were weekend so although I'm sure it's annoying, probably from Amazon's perspective, I suspect that they didn't initially realise how widespread it is...

Same Here

I, too, am having the same error.

An error occurred attempting to generate a key for TurnKey Linux on EC2 - EBS-backed (Budget Plan). 

I'm working on a very important project and need this going, ASAP. Is there an escalation procedure?

Dido with the hobby plan.


Error

I am getting the same :(

Yup... Me too. :o(

An error occurred attempting to generate a key for TurnKey Linux on EC2 - EBS-backed (Budget Plan). 

 

What a let down. :o) Please help! Need Micro!! (and am officially paying for it!)

Thanks!

P.S. I was prepared to bee bop and scat Micros all over the place (a take on George Castanza), Now sort of dead in the water.

Same here

Just a quick note to say that I am also getting this error. Any information on how to fix it would be appreciated.

My small workaround

For those who need to rollup a TKL server (In my case I needed a LAMP server).

1) Log into your AWS account and browse to the EC2 Console.

2) Launch Instance using the AWS Marketplace.

3) Search for the Turnkey Linux type you'd like, select it, review and continue. (Select region as well)

4) Select which type of instance you'd like to install (ie Micro).

5) Accept and Launch

I just did this temporarily to get a TKL on amazon's cloud. I"m not too sure how this will display within TKL's hub console once it is resolved. But after the issues is. You should be able to link your S3 portion, run a back up, then restore using the Hub console.

Also a tip on these installions. Once installed you'll have to select your new instance from the EC2 console and click "Get System Log" and scroll down until you find the randomized root password.

Hope this helps

Key Generated Successfully !!!

This issue seems, at the moment, to be resolved. I just successfully generated my key.

Thanks to whoever had to work with AWS!!!

Same here

Works for me as well. Many thanks!

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