Turnkey Core / Amazon EC2 purchase (SOLVED)

I'm not sure if this is just me, but I have tried to purchase the subscription for the Turnkey core and my transaction fails after I click place order on amazon. I have done this using my work laptop and several other computers. I wanted to make sure it was not a problem at work so I tried it from home on different PCs and it continues to fail. I didn't want to try a different turnkey appliance, but i'm willing to try that next.

anyone having similar problems?

Replies (9)

Everything seems to be working...

Reply 1 2009-11-05

What error is presented when the transaction fails?

I have just tested purchasing Turnkey Core as well as Turnkey LAMP with 2 different accounts, and the purchases were successful.

Could you try again now, maybe Amazon were having "glitches" in their billing system when you tried. If problems continue, the best course of action would probably be contacting Amazon directly. Please email me and I'll push from our side as well to get to the bottom of it.

TurnKey Linux Core - EC2 AMI

Reply 2 2009-11-05

At the amazon page where you click "Place your order", all browsers on different operating system cannot complete the transaction. You basically go to a blank page or http 500

I just tried using firefox/IE from two different systems at home and while i was VPNed to work.

very weird...

Reply 3 2009-11-05

I'll email you offlist to get some details so I can contact Amazon and get their take on the issue.

I have submitted an inquiry...

Reply 4 2009-11-05

I have submitted an inquiry to Amazon's billing. Hopefully we will hear back from them soon so we can solve the above mentioned issue.

We apologize for any inconvenience this may have caused.

Fixed

Reply 5 2009-11-05

I just purchased your EC2 core subscription. Wish me luck!

Our company objective is to create an External Vulnerability Assessment Scanner (EVAS) using Turnkey Core & Nessus. However, I would be interested in collaborating with Turnkey in creating a security appliance for vulnerability management purposes that uses OpenVAS.

Thanks

I thought it was :(

Reply 6 2009-11-05

"Registered machine image manifest for ami-68997a01 and manifest in S3 differ. Has the image been rebundled but not re-registered?"

I'm unable to launch this AMI. This is not a priority, but I wanted to share the error. Is this something that I have to contact Amazon about? I don't think so, please let me know.

Thanks!

Confirmed and fixed

Reply 7 2009-11-06

Thanks for reporting this. It is currently unclear what caused this issue but it has now been fixed in both the US and EU regions. Please note the AMI ID change. You do not need to resubscribe, your current subscription will work with the newly registered AMI's in both the US and EU.

If you have any more issues, please let us know.

External Vulnerability Assessment Scanner (EVAS)

Reply 8 2009-11-06

Sounds like fun, lets go for it.
If you haven't already, take a look at the development documentation.

Working

Reply 9 2009-11-08

I have followed all your instructions. You have one happy customer.