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AWS blocking my office IP?
Hi all,
I have had a chat to an insider I know at Telstra (our local ISP) and it seems that my IP is being blocked somewhere - I cannot log into one of my Joomla appliances. Naturally I did a trace route and found it bounced around telstra before getting out to Los Angeles then onto Singapore - where it stopped dead.
Is AWS blocking me?
I tried looking for a contact but could only find premium support emails and numbers...
Anyone had this issue or know who to contact?
Replies (4)
I'm not sure how Chris went
Reply 1Might be the telco
Reply 2AWS is renown for people setting up servers and sending emails (legit lists) but they have no idea how to configure the server for anti spam. Consequently IP ranges get blocked by the likes of trend micros NUL list. If you use a service that interrogates NUL first then they will block it.
I will elaborate more when I get a chance, busy right now.
Few questions
Reply 3Sorry about the delay!
A few things I need to know.
IP addresses, do you send email from the server, what is it used for, do you have any dns records set up?
Check your ip against blacklists like those on MXTools.com
I am here for a few hours tonight and then its easter! So if I dont hear from you it might take a few days to get back!
check your servers IP
Reply 4Check your servers IP for blacklisting.
The spamhaus listing is just because you are a dynamic IP, thats normal.
But have you tried contacting Amazon? Their support is usually pretty good, at least fairly quick at responding anyway...