TurnKey Linux Virtual Appliance Library

S3 sign up doesnt work

peterw's picture
When trying to setup the Hub I get to the S3 portion. I successfully setup the Amazon portion. It then puts me back to the Hub where I get a credential failure (creds are correct). How can I work around this? The Hub setup wont let me past this point.
Jeremy Davis's picture

Do you have an S3 enabled in your AWS account?

IIRC you need to setup S3 in addition to signing up for an AWS account. I don't 100% remember the process but I think it was quite straightforward once I was nudged in the right direction.

Failing that, when signed into the Hub, there is a big tab on the LHS that says 'feedback'. Click that and leave a message. That will get the attention of the devs a lot faster than posting here on the forums. It will also supply relevant info about your Hub setup so they should be able to easily see where the proiblem is.

I recall when I intially signed up I had a similar problem, but it was a misunderstanding (had AWS but not S3 IIRC). AFAIK the devs updated the documentation following discussions with me to try to make it clearer what to do, but I do know that some others have still had some problems since. Assuming it is a misunderstanding I'm sure they would find it useful to hear your thoughts on making the signup process easier. If it's a problem with the Hub itself they'd definately want to know so they can fix it asap.

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