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Redmine

- Integrated SCM & Project Management

Redmine is a Rails web application that provides integrated project management features, issue tracking, and support for multiple version control programs. It includes calendar and gantt charts to aid visual representation of projects and their deadlines. It also features multi-project support, role based access control, a per-project wiki, and project forums.

OTRS

- Ticket Request System

OTRS is a Ticket Request System (also well known as trouble ticket system) with many features to manage customer telephone calls and e-mails. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to inbound inquiries.

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GitLab

- Self Hosted Git Management

GitLab let's you keep & manage your code, similar to GitHub but on your own server. GitLab helps you manage projects, issues and merge requests and browse source code. It's a fast, secure and stable solution based on Ruby on Rails.

Bugzilla

- Bug Tracking System

Bugzilla is a Web-based general-purpose bugtracker and testing tool originally developed and used by the Mozilla project. One of Bugzilla's major attractions to developers is its lightweight implementation and speed. Many projects use it to track feature requests as well. Bugs can be submitted by anybody, and will be assigned to a particular developer.

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SiT!

- Support Incident Tracker

SiT! Support Incident Tracker! is a help desk web application that helps track technical support requests, contacts, sites, support contracts and support incidents in one place. Send emails directly from SiT!, attach files and record every communication in the incident log. SiT is aware of Service Level Agreements and flags incidents that stray outside them.

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ProcessMaker

- Workflow & BPM software

ProcessMaker helps business analysts improve workflow performance by discovering and analyzing process inefficiencies and bottlenecks. Automated notifications and an intuitive drag-and-drop web interface allow users to easily interact with your form-driven processes. Managers receive KPIs and metrics from reports and dashboards.

Tracks

- Getting Things Done (GTD) Application

Tracks is a web-based application implemented in Rails to help you implement David Allen's Getting Things Done methodology. Features include multi-user support, a powerful todo list, RSS syndication, tagging and starring support, and progress graphs.

iceScrum

- Agile collaborative development

iceScrum is a web application for using Scrum, the most popular agile development method, while keeping the spirit of a collaborative workspace. It also offers virtual boards with post-its for sprint backlog, product backlog and others.

Trac

- Integrated SCM & Project Management

Trac is a web-based project management and bug-tracking tool. It allows hyperlinking information between a computer bug database, revision control and wiki content. It also serves as a web interface to the revision control systems Subversion, Git, Mercurial, Bazaar, Perforce and Darcs. Among the users of Trac is NASA's Jet Propulsion Laboratory.

Roundup

- Issue Tracking System

Roundup is a simple-to-use and and powerful issue-tracking system with command-line, web and e-mail interfaces. Roundup is being used for bug tracking and TODO list management, issue management, customer help desk support, and sales lead tracking.

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