Simon Randall's picture

Running the Zimbra appliance and accessing the admin client at

The client hangs in the browser and just says loading.  It originally worked and has stopped 2 days after installing the appliance.

I have searched the net and cannot find any solution that works.

All i have it the loading screen saying "loading"  Any help would be great.

Server is working OK,  email in and out fine,  ZM CLI seems to work fine also.

Jeremy Davis's picture

It may be as simple as a browser or plugin (not sure but I'd assume Zimbra probably needs Java) update that has rendered it incompatible. Although perhaps I'm wrong...?

Donovan A's picture

I have the same issue. The administration console worked just fine until I ran the script 

/usr/local/bin/zimbra-conf DOMAIN ADMIN_PASS

After running the script I can go to https://IP_or_name_of_server:7071 enter the new password and the screen hangs at loading.

The problem is the same in FireFox 13.0.1 and IE 9.

Frank P's picture

Same issue here, I've tried chrome, firefox and IE... Same result.. Ran the same script, worked for a couple days, then can't send email from Zimbra web client and can't login into Admin console...

snagler's picture

I have the same exact issue. Worked for a few days but now hangs trying to login to the admin console.

Mike D's picture

I have duplicated this problem 3 times tonight... brand new fresh installs, everything works fine... run the zimbra-conf DOMAIN ADMIN_PASS script and then the admin console just shows loading... and I can't log into the web interface either.

This was a fresh install each time... no accounts created, but I did log into the default admin account prior to running the script just to ensure everything was working fine.

It's been over a year, and while several of us have seen this problem now, it does not appear there has been any other response.  That is very discouraging.

johns's picture


1: zmprov md your.domain zimbraDomainStatus active
2: zmprov fc domain
worked for me, succes
Marcel's picture

Thank you Johns, this worked for me too :-)

Igor's picture

"zmprov fc domain" did help for me too.
Eric Adomako's picture

Hi guys, i have the same problem my managing director is on my neck please help. can you help me with a step by step process of how you resolved this issue.

Dave Williams's picture

Me too - tried zmprov commands suggested by johns above - didn't work. WEEEE!

Jeremy Davis's picture

So the chances of us being able to help you out are very slim. I recommend contacting the Zimbra community themselves. They'll be in a much better position to help you out with your Zimbra woes...

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