TurnKey Linux Virtual Appliance Library

OpenID Login Failure (with google account)

daryl314's picture


when I try to log into the turnkey hub with my google account, I'm getting an OpenID failure message:

OpenID failure An error occured with your OpenID.
Please try Login or Sign up again.
OpenID authentication failed: Server denied check_authentication

Does anyone know what could be causing this? I tried creating a new Turnkey Hub account that isn't linked to my google account and entered in my Amazon keys, but it didn't recognize the EC2 appliances I had linked to my old account. Is there any way to re-link this? If I log into Amazon, I can still launch the virtual appliance via the EC2 control panel.


Alon Swartz's picture

Please don't use the new account...

We'll look into the OpenID issue - first time this has been reported.

TurnKey Hub accounts will only display instances launched from that account, no matter the EC2 credentials - this is by design.

Please don't use the new account, rather request a password reset on the login form so you get access to your original account. Could you also send us a message with the email of your second account using the feedback tab so we can delete it.

Daryl's picture

Thanks for the quick response

The password reset on the correct account worked.  I can log in to the first account using a username and password now, but I'm still getting an error when I try to use my google OpenID.  I sent you the email address for the second account.

Alon Swartz's picture

OpenID issue fixed

It took me a while to track this issue down, but it's now fixed.

For those interested, we are using the python-openid library to provide the OpenID functionality. We inadvertantly broke OpenID with some providers due to a regression/bug/feature of python-openid which will import pycurl if its available in the python path - but google doesn't like pycurl...

Why did we install pycurl in the first place? Well, we installed cloudtask for some testing, which installed hubtools, which installed pycurl-wrapper, which installed python-pycurl, providing pycurl to python-openid - resulting in the breakage.

Thanks for reporting the issue, and sorry for the late fix.

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