Kelli's picture


I am new to Turnkey and OTRS not real great with Linux so not sure how to deal with this.

I just downloaded and deployed the OTRS OVF in my vmWare environment.

After booting it and going though all the initial PW changes I go to the address and then click on the Administration Link.

I then get this.

Not Found

The requested URL /otrs/ was not found on this server.

Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.


I removed and re-loaded the OVF got the same thing with that second attempt.

I searched and didn't find any ref to articles for problems with the

Anyone know how to get past this ?


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