Paulo Grilo's picture

I have a problem with the last version of Turnkey Observium 14.0. It all goes well during installation and configuration but I'm not able to add a single device to the list. I'm not changing any file or setting... just right out of installation, I always receive the message "Could not ping ...".

Before that I was using Turnkey Observium 13.0 and it worked flawlessly, without changing anything after installation. I tested both versions on the same machine and always the same message "Could not ping ..." on the 14.0 version. 

Any idea of what could be wrong?

Thanks

Forum: 
Tags: 
Jeremy Davis's picture

This is a known "issue". Ironically we were going to "fix" it for v14.1 but as noticed by Stefan Observium recommend not enabling that feature and instead using the CLI. So if you wish to change this behaviour you can do so by following the instructions, otherwise use the commandline to add devices.

Also FWIW there are 2 other issues (here and here) which will be fixed for v14.1.

Paulo Grilo's picture

Any ETA on the 14.1 version?

Jeremy Davis's picture

As v14.1 is a maintenance release (which generally won't include updated versions of upstream software) it shouldn't take too ling to complete.
Alex's picture

Its a pitty that LibreNMS works flawlessly out of the box.

Too bad turnkey

Jeremy Davis's picture

Perhaps you can help produce one?! That'd be awesome! :)
MIKE JACOBSON's picture

Good Afternoon All.   I am new to Observium and installed the VM today. That port of the preocess went well and it is up an running on a QNAP NAS Server. However, when I try to Add a Device, I get the error message COULD NOT PING"... Seems to be the same error as Version 13.x. Can you please let me know if the problem has ever gotten resolved.   Mike  
Jeremy Davis's picture

If you read my post above or the top of the top post of the issue you'll note that we leave it disabled by default, as it has security implications. Enabling it is as easy as this>.

Add new comment