Matthew Wieting's picture

I had deployed the Owncloud OVA in my VMware host and had no issues.  Once it was up and running i went to my owncloud's IP address and i got the "trust domain" message. I fixed that but now. when i go to my owncloud url it just brings me to a blank page. It instantly just comes up with nothing but white.  When i try to connect with my iphone i get the message "it is not possible to connect to the server at this time. 

Matthew Wieting's picture

I was wrong, i get the log in page but nothing loads after i log in.

Jeremy Davis's picture

The filename should contain a version, e.g. 14.0; 14.1; etc. Otherwise you can check with this command:
Also we have had a few issues with the (yet to be officially released) v14.1 images, although I was not aware of any specific issues with ownCloud.

Also it would be worth checking the Apache logs as perhaps there is something of value/interest there. Try this:

tail /var/log/apoache2/error.log
If it doesn't make any sense to you please feel free to post it here.

Finally I has been discovered that as of v14.0/Debian Jessie PHP5 is precompiled to include a php cache tool (Zend's OPCache), but our build code install xCache (an alternate php cacher). Whilst not ideal, for most php applications it doesn't cause any issue, however we have discovered that it does cause issues with some software. No one else has reported this issue with ownCloud, but maybe something unique to your situation, or a recent update has caused it to become an issue now? To see if xcache installed do the following:

apt-cache policy php5-xcache
If it has a version number next to "installed" then you do have it installed and perhaps it's worth removing it? Removing it shouldn't do any harm - worst case it just won't fix the issue. Try this:
apt-get purge php5-xcache
service apache2 restart
Pat's picture

While testing Owncloud (iso) I ran into the same issue after I updated things.  I'm in the midst of starting over just to eliminate some of the results of my thrashing around but am not back to where the issue occured yet.  However in my thrashing I found several posts like this.  Don't know if it applies to  your situation or not but you might want to check it out.



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