Hanh Dang - Fri, 2025/07/25 - 20:20
Hello, I am using an HPE DL20 G9 server with 8GB of RAM and 120GB SSD (SATA). The OpenVPN 18.1 ISO boots but then seems to reboot about 20 seconds after I select "install to hard disk." I thought maybe there's corruption during my download so, I downloaded the ISO two times on different PC just to make sure the ISO was not corrupted. I downloaded OpenVPN 17.1 ISO and was able to complete the installation without any issue. Thank you
Forum: 
Support
Tags: 
openvpn 18.1 iso
Jeremy Davis's picture

Jeremy Davis - Tue, 2025/08/26 - 09:14

Hi Hanh. Apologies on my slow response. I've been deep in "dev mode".

Thanks too for taking the time to report the issue you hit. We welcome and really appreciate bug reports - and any other feedback for that matter. Unfortunately though, in this case I'm not sure if I'll be able to be much help. :(

My guess is that there is some hardware compatibility issue with drivers available in the v18.x ISO and/or the initial environment. The installer code itself is basically exactly the same between v17.x & v18.x so I'm a bit surprised that v17.x works, but not v18.x. The primary difference between the two is that the base OS and components are much newer.

Unfortunately hardware isn't my forte so I wouldn't even know where to start assisting you to troubleshoot it and/or fix it. FWIW most TurnKey users run our servers as VMs or cloud servers. Between that and the fact we're a small team the TurnKey Linux ISO hardware support is not that great. We do have some ideas on how me might be able to improve that, but unfortunately we have many competing priorities and not enough hours in the day. So there is no ETA.

Personally I'd be inclined to look at installing a hypervisor to bare metal (e.g. Proxmox - free open source Debian based - provides support for both VMs and LXC containers) and install TurnKey as a VM (or better still; a container if you use Proxmox). As the overhead of running an OS as a guest is extremely low these days (close to zero if using LXC), I would expect it to make very little real world performance difference (relative to the resources that your TurnKey server has). Running as a guest OS/VM gives some significant advantages too.

Alternatively, if you have v17.x installed, you could try a doing a "Debian upgrade". TurnKey v17.x is based on Debian 11/Bullseye and v18.x is based on Debian 12/Bookworm. We have a fairly generic appliance upgrade doc page but the recommended path (using TKLBAM to transfer data) won't apply in your instance. It doesn't provide a lot of detail, but have a read and feel free to post any questions and/or if you want any specific advice or recommendations.

Add new comment