Marco Capelli's picture
Marco Capelli - Tue, 2019/01/29 - 13:47

Hallo to everyone.
I know I must be making a very silly mistake... but I cannot find which one.

I've worked three days on it without solution so I'm quite desperate about it.

Problem:

I've tried to install

TURNKEY COLLABTIVE

TURNKEY PROCESSMAKER

TURNKEY OTRS


In all the cases, setup ok, root password ok, but I can't find the password for the actual softare.
I reach the login page via web and then I have no way to test the software.

I've tried: no password, root password, "turnkey" and so on.

Can anyone give me a hint?
I feel quite stupid right now :)

Regards
 

Forum: 
Support
Jeremy Davis's picture

Jeremy Davis - Tue, 2019/01/29 - 22:44

Hi there and welcome to TurnKey! :)

TurnKey appliances don't have default passwords, passwords are either set at first boot, or pre-seeded - via the inithooks system. Most appliances use the default username of "admin" (in the case of Collabtive, ProcessMaker & OTRS), although some use the email address (also set at first boot) instead.

Here is a quick rundown on the different builds we offer:

I'm happy to give more specifics, so please feel free to share which build you are using and how you are launching (as per above) and I'll do my best to head you in the right direction.

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