Hello Jeremy,

Trying to install a new nginx appliance to replace V14 as let's encrypt is out of date on the old version. I downloaded the v16  iso. I use hyper V. When you run the install you get to the stage reject CD-ROM FYI this doesn't work under hyper V. So you have to shut the machine down then eject the media. Restarting you get to the login prompt and I realise you can login and start the console. When I go to configure network I get error. Please see screenshot.


Jeremy Davis's picture

Apologies on my slow response to your issue.

For what it's worth, you should have been able to at least attach your screenshot to this post by "editing" the post and uploading the file. It sounds like that isn't working for you for some reason though?! If you re getting some error message when trying to do that, please share the message. (I deleted your other threads where you were trying to upload).

Regarding this issue. Unfortunately, I don't have access to Hyper-V so have never tested it on Hyper-V nor am I able to troubleshoot it. I'm not sure why the "eject" step of the install did not work? I can imagine that the manual "eject" process you described would be a bit of a pain, but at least you can work around that...

Regarding the network issue (which obviously I can't see because you weren't able to upload) but assuming that it's reporting that the network interface is not configured, or something similar, I'd suggest checking the networking config of Hyper-V for the TurnKey VM. My googling suggests that you should first check that you should have selected "Default Switch" during VM creation, otherwise it's possible that your VM will be created in such a way as to not have access to your broader network. If that's not the case, then check the virtual NIC that Hyper-V is presenting. Unless you are already using it, perhaps try configuring the "legacy" vNIC.

I hope that is of some use to you.

Hello Jeremy, I cannot upload an image when replying no option. And no option for edit the original post. Turnkey is worked flawlessly with hyper V until now. I tried a legacy NIC didnt make any difference. The error message in the screenshot relates python with various line numbers.

I just noticed that to edit the post there is a tab in the top left corner. Very odd because the screenshot is attached to the original post.

Jeremy Davis's picture

Yes, I can confirm that the file is indeed attached. It's weird that it doesn't show even for me logged in as Admin. But if I go in and "edit" your post, I can definitely see it?! I wonder what's going on there...?!?

[edit] I added your image to your first post. It seems that although the attachment doesn't show, the file has been uploaded to the server, and it can be embedded once it's been uploaded. It's a bit of a PITA and it's far from a clean workaround, but I guess that it's a workaround of sorts.

Re the error you got, IIRC that error occurs when no network interface is configured. We did fix the issue in a newer release of Confconsole (which newer appliances have pre-installed), but we didn't rebuild the first few apps that have that version of Confconsole (not yet anyway...).

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