Hello, On the current Mantis TLK appliance, I have it running successfully and all is well.
My desire/need is to use Mantis for a tracking system for managing multiple tickets for projects and request for multiple customers. I need to upgrade to 1.2.8 to allow me to use the report by email plugin to allow customers to send in requests via email, basically the missing link for a tracking system for IT. I've tried upgrading via apt-get upgrade mantis but I believe because Mantis is not in the repository, I have to do a manual upgrade and therefore apt-get upgrade fails.
I've then followed the upgrade instructions on MantisBT, however after copying my config_inc.php from my /usr/share/mantis/www to my /usr/share/mantis-1.2.8 as noted in the upgrade instructions and running the install.php script on my new mantis-1.2.8, I get this:
Checking Installation... Config File Exists - Upgrade GOOD Setting Database Type BAD database type is blank? Checking Database connection settings exist BAD database connection settings do not exist? Checking PHP support for database type BAD database is not supported by PHP. Check that it has been compiled into your server.
When I remove my copied config_inc.php (i.e a new install), I get this:
Write Configuration File(s) Creating Configuration File (config_inc.php) (if this file is not created, create it manually with the contents below) POSSIBLE PROBLEM cannot write /usr/share/mantis/mantisbt-1.2.8/config_inc.php Please add the following lines to /usr/share/mantis/mantisbt-1.2.8/config_inc.php before continuing to the database upgrade check: <?php $g_hostname = 'localhost'; $g_db_type = 'mysql'; $g_database_name = 'bugtracker'; $g_db_username = 'root'; $g_db_password = 'some_password'; ?>
Clearly I am doing something wrong. I just want to upgrade the s/w, and I don't know enough about it to know why it's not working the way it's documented. Any feedback, help or direction would be greatly appreciated!! On a side note, how does TKLBM work with appliances after an upgrade? I.e. let's assume I am successful in upgrading Mantis. Will TKLBM be able to migrate and back up the Mantis appliance, including the new upgraded version of Mantis?