TurnKey Linux Virtual Appliance Library

problem with login to hub?

mail_17's picture
when I try to login to the hub to see my servers the site times out (or at least never login). Is this a known bug or directly related to my account? I have tried regular login, Google and openid (all of which should be linked to my account already) to no avail.
Jeremy Davis's picture

Not sure what's happening?

I only just logged out of the Hub (logged in about half hour earlier) and it was working fine for me... BTW I logged in via regular login.

Out of curiosity I just tried logging in again and it still worked fine.

Guest's picture

Hub Login Fails

I'm having the same issue this morning. Login appears to time out. I've tried using the regular login as well as the OpenID login. 

Guy Leblanc's picture

Same problem since last week



I have the same problem since last week with chrome.

For the moment everything work with Firefox.

Here is some part of an email with Alon Swartz where I give him information
on the tests I made.

> 1) Have you come across this problem with any other SSL secured website?


> 2) Where exactly does this error happen? Can you load the main page? Are
>    you logging in with OpenID or email/password?

I use email/password

> 3) If you try with another browser like Firefox does everything still
>    work?

Yes for Firefox, IE and with Maxthon in IE Trident mode.
It do not work with Maxthon Version: in Webkit mode.
I can't say which version of Webkit is use by Chrome and Maxthon for the

If you can log in with chrome version 16.0.912.63 I will probably test a
shorter password for my account.  I use password phrase that are long. 
Maybe it is the problem.
(I did not test that yet.)
> Guy wrote:
>> Hello again,
>> I just login on my Ubuntu 10.04 LTS - the Lucid Lynx system.
>> I made a first test with the previous version of chrome on that system
>> and
>> the login went well.
>> I did upgrade chrome to the latest version 16.0.912.63.  The same
>> version
>> I had on windows.
>> After the upgrade I am not able to login to TurnKey Hub.
>> Here is the error
>> No data received
>> Unable to load the webpage because the server sent no data.
>> Here are some suggestions:
>> Reload this webpage later.
>> Error 324 (net::ERR_EMPTY_RESPONSE): The server closed the connection
>> without sending any data.
>> So the problem seem's to be with the latest version of chrome.
>> Good luck with that one.  Tell me if I can do something to help you to
>> fix
>> that problem.
>>> I just tried again.
>>> This is the error message.
>>> No data received
>>> Unable to load the webpage because the server sent
>>> no data.
>>> Here are some suggestions:
>>> Reload this webpage
>>> later.
>>> Error 324 (net::ERR_EMPTY_RESPONSE): The server closed the
>>> connection
>>> without sending any data.


Guest's picture

Safari Works

Thanks for the tip Guy! Login works fine with Safari. I was having trouble logging in with Chrome on a MacBook running Lion.  Login still works for me with Chrome on my iMac running Snow Leopard.  

Liraz Siri's picture

Google Chrome False Start broke the Hub's SSL!

Hmmm... it looks like the most recent version of Chrome turned on the "SSL False Start" optimization which seems to be the culprit for the broken login. Alon is planning to upgrade the web server hosting the Hub, which should fix the bug.

Meanwhile if you can try running Chrome with this flag:

Guest's picture

I had problems with the login

I had problems with the login timing out as well on Chrome. I tried it with IE and it worked instantly. Thanks for posting this thread!

Guest's picture

Still having issues with Chromium 16 on linux

I am also experiencing login issues on Chromium 16.0.912.63, Linux x86_64. Passing the --disable-ssl-false-start flag to Chromium as suggested by Liraz Siri did solve the problem and seems to be a viable workaround.

Liraz Siri's picture

Problem solved?

We updated the effected library last week. I just double checked with the latest version of Chrome at time of writing (16.0.912.77) and I can no longer reproduce this login issue in any way.

Can anyone else still reproduce it?

Guy Leblanc's picture

Not for windows vista :(

I just reproduce it with  the same chrome version as you on windows vista.

It does not work yet.

I know it is probably windows fault....  ;)



Alon Swartz's picture

More SSL tweaks deployed

We just deployed some SSL tweaks which should solve the issue, hopefully for good. If anyone still has an issue please report it (OS and browser version) - Thanks!

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