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Wordpress Email Issues

Chris's picture

Hi,

 

I have the Turnkey Wordpress Appliance installed on a VMWare vSphere system, and I have put my old Wordpress site on there.

 

It is no longer sending me emails for anything, including user registrations and Newsletter sign-up, and I am not sure where to look.

 

Any help appreciated.

 

Regards,

Chris

Jeremy Davis's picture

So I am guessing that either something you copied across has broken it, or you have some network/firewall issue that is blocking the mails.

First thing I'd do is find the email log in /var/log (not sure what it would be called but should be in there) and see if there are any errors. Double check your WordPress config too (I know nothing about WordPress but I assume that there are some settings somewhere in there).

Chris's picture

Looked at the log, thanks for the advice,

 

Came across this: http://objectmix.com/microsoft-exchange/269375-outbound-emails-got-rejected-due-no-reverse-dns-entry.html

 

Seems to be the same error. I have added in a ptr record, just waiting for it to update.

 

Will let you know if that solved the issue

Jeremy Davis's picture

TKL appliances have a basic (outgoing) mail server built in and by default deliver mail directly themselves no need for SMTP server).

In my experience that generally works really well OOTB but there can be issues. Firstly some ISPs will block the standard mail port (25) on non-business internet plans (thus blocking outgoing mail). Also depending on the email recient's email host emails can sometimes be incorrectly blacklisted...

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