Jacob Tennant's picture

I have installed the OTRS appliance and I am finding that there are files missing from teh installation that are crucial to the configuration of the OTRS system.


Especially the /opt/otrs directory where otrs lives along with all of its scripts, etc...


Am I missing soething here?

Jeremy Davis's picture

I.e. the Debian repos (as stated on the appliance page). Thus you should find all the config files in /etc (probably something like /etc/otrs or something similar).

Beyond having trouble finding the config files are you having any specific issues?

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