Kidbooo's picture

Hello everyone,,

I have restored my backup of a VPS hosted elsewhere to a new cloud server but when I enter the ip address, all i get is a blank screen. Also the webshell is not accessible.

Any ideas?

Jeremy Davis's picture

Please share which particular appliance you are using, as well as the version of TurnKey that the backup came from and what (if any) modifications you have made to the original appliance (where the backup comes from).

It's worth being aware that unless you are restoring to the same appliance of the same major version (e.g. v15.x -> v15.x) some manual adjustment is often to be expected. In some scenarios, adjustment may be required for some minor version jumps too.

There are a range of specific tweaks which may be required to resolve your issue, but without further info I can't really help...

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