You are here
Hi all,
i solved this by inserting the the below into the config.
##########################
$Self->{CustomerUser} = {
Name => 'LDAP Backend',
Module => 'Kernel::System::CustomerUser::LDAP',
Params => {
Host => '111.111.111.111',
BaseDN => 'OU=Departments,DC=domainname,DC=local',
SSCOPE => 'sub',
UserDN => 'username',
UserPw => 'password',
AlwaysFilter => '(&(objectCategory=User)(!(userAccountControl:1.2.840.113556.1.4.803:=2)))',
},
CustomerKey => 'sAMAccountName',
CustomerID => 'mail',
CustomerUserListFields => ['sAMAccountName', 'sn', 'givenname', 'company', 'mail'],
CustomerUserSearchFields => ['sAMAccountName', 'sn', 'givenname', 'company', 'mail'],
CustomerUserPostMasterSearchFields => ['mail'],
CustomerUserNameFields => ['givenname', 'sn'],
CustomerUserValidFilter => '(company=*)',
CustomerUserExcludePrimaryCustomerID => 0,
Map => [
[ 'UserFirstname', 'Firstname', 'givenname', 1, 1, 'var' ],
[ 'UserLastname', 'Lastname', 'sn', 1, 1, 'var' ],
[ 'UserLogin', 'Login', 'sAMAccountName', 1, 1, 'var' ],
[ 'UserEmail', 'Email', 'mail', 1, 1, 'var' ],
[ 'UserCustomerID', 'CustomerID', 'company', 0, 1, 'var' ],
[ 'UserPhone', 'Phone', 'telephonenumber', 1, 0, 'var' ],
[ 'UserMobile', 'Mobile', 'mobile', 1, 0, 'var' ],
[ 'UserRoom', 'Room', 'physicalDeliveryOfficeName', 1, 0, 'var' ],
],
};
##########################
Thank you,
Bongazi
Hi All,
I am totally new to OTRS and installed it fresh. Downloaded the ISO and created a VM.
Everything is running perfectly with exception to the Customer LDAP backend.
I have enabled LDAP in the frontend, and I am able to authenticate against AD (Edit Config Settings in Framework -> Frontend::Customer::Auth).
But I dont know how to get the customer backend on LDAP. Under the "Customer Management" I only have "Database Backend".
Please be so kind as to assist.
Kind regards,
Bongazi
Hi Bongazi
Add new comment