Hello Everyone.

   I ran turnkey Suitecrm on an actual box(not VM). i can't get to install outllook plugin in to this box to intergrate outlook and suitecrm.

can anyone help?\


Jeremy Davis's picture

The more info you can share, the better. We have a library of about 100 appliances and whilst we know enough about each piece of software to do the integration, we are not expert in each individual component.

With regard to your issues, the first thing to do is to ensure that the included version of SuiteCRM is compatible with the plugin you are trying to install. If it's not, then you'll need to update SuiteCRM to a version that is supported.

If it's still not working, please share the specific error message(s) you are getting; as well as other relevant info such as TurnKey version, SuiteCRM version, plugin version, etc. Also posting a link to the tutorial or install instructions you are using (or even copy/paste them here) is also very useful.

Once we have exhausted the likelihood of anything relatively obvious, then the next place to check would be upstream (i.e. with SuiteCRM themselves). I note that SuiteCRM has a SuiteCRM-Outlook plugin sub-forum. It's probably worth having a quick search of that as perhaps someone else has already encountered a similar issue? If not, posting there is possibly worth trying. Keep in mind that under the hood, TurnKey is Debian (v14.x = Debian Jessie).

Hello Jeremy. thanks for the prompt reply.

I have seen many post on outlook plugin on SuiteCRM page but they are all directed to people that install suitecrm on a windows box which is easy to download this plugin and install like any other software. am using the Appliance "Turnkey SuiteCRM" that is the reason i can get to install the plugin.

   I downloaded the latest version of Turnkey Suitecrm from here and am also trying to install the latest version of the outlook plugin https://github.com/salesagility/SuiteCRM-Outlook-Plugin.git.

this is the error message i get

root@suitecrm ~# apt-get install SuiteCRM-Outlook-Plugin.git

Reading package lists...Done

Building Dependency tree

Reading state information....Done

E: Unable to locate package SuiteCRM-Outlook-Plugin.git

E:Couldn't find any package by regex SuiteCRM-Outlook-Plugin.git


thansk and waiting

Jeremy Davis's picture

It looks like you are doing it wrong...

A few things for starters:

First, apt can only install software that has been pre-built for Debian (what TurnKey is based on). We also package a few things ourselves, but most third party webapp software that TurnKey provides appliances for (such as SuiteCRM) is actually installed from upstream (e.g. direct from SuiteCRM). As SuiteCRM itself is not packaged for Debian, there is almost zero chance of there being a SuiteCRM-Outlook-plugin package. FWIW if you want to see what software might be avaialble from apt, you can search like this:

apt-cache search KEYWORD
That will search all available packages for the KEYWORD included in their name AND their full description. If you want to narrow it down to just packages that contain the keyword in their name and/or their short description, then do that like this:
apt-cache search KEYWORD | grep KEYWORD

If/when you find the name of the software you wish to install, you can then install it with

apt-get install PACKAGE_NAME
If you want to download code from GitHub (it's called a "clone" as it's basically just downloading a copy of the code), then you can do that like this:
cd /path/to/parent/of/where/you/want/it
git clone https://github.com/salesagility/SuiteCRM-Outlook-Plugin.git
git clone https://github.com/salesagility/SuiteCRM-Outlook-Plugin.git /path/to/where/you/want/it

However: It looks like the above info is an aside!

I have googled and although the documentation is pretty sparse, I managed to find some relevant info. I discovered that it only comes with an .exe installer and needs to be installed on the machine where Outlook is running (NOT on the machine where SuiteCRM is running). We're all Linux users here so won't be of any assistance at all with anything Windows and/or MS Office related...

How you then go about connecting it to SuiteCRM I am not sure... Firstly, I'd be inclined to install it to your Windows machine (where Outlook is running). Hopefully how to connect it to your SuiteCRM server will be obvious. If not, I suggest that you open a new thread on that forum I linked to before and ask for assistance there.

As for updating the SuiteCRM software itself on your server (which may or may not be required), in my travels I noticed this thread which may have some relevance. I also found the documentation page for SugarCRM-Outlook-plugin. As SuiteCRM is a fork of SugarCRM, while the plugin itself is irrelevant, perhaps they are similar enough that the docs are still relevant?

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