Hi,

I'm using a TLKAPP server on AWS (via hup.turnkeylinux.org), and I've got an issue:

I'm getting charged for an un-used Elastic-IP.  

Now this is what I've done: 

Within the server section, I clicked on "Associate Elastic IP".  This gave me an error, saying that my server is part of a VPC, and therfore can't have an elastic IP associated.  I thought nothing more of it, until I got a bill.

Now I've looked through the EC2 section of AWS console and the VPC section, and neither seem to think that I've got an elastic IP allocated.

Question: When I navigate to WebAdmn --> Scheduled Cron Jobs...

I see a list of jobs pre-created that have 'test' at the beginning. Are these cronjobs live or in some sort of test mode?

Reason I ask is because my OTRS is notifying me of a job (that is listed in the scheduled cronjobs) is not running:

Hi all,

Today I tried the nginx v14 appliance for the first time, and SSL didn't work via nginx (default site and adminer), I think because the syntax for the nginx listen directive has changed slightly since the v13 version.  I was able to fix with the following.

In /etc/nginx/sites-available/default:

Changed

listen 0.0.0.0:443;

to

listen 443 ssl;

In /etc/nginx/sites-available/adminer:

Changed

listen 0.0.0.0:12322;

to

listen 12322 ssl;

I have installed on my local machine MsSQLWorkbench. With a URL, usrsername and password I can connect to a remote mysql server. 

I have installed phpmyadmin on a Amazon Machine Instance. I can open phpmyadmin but I can't connect to the same remote server as above. On the AMI I have /usr/share/phpmyadmin/config.sample.inc.php. I made a copy and named it config.inc.php. In this file I placed this information:

/*
 * Servers configuration
 */
$i = 0;

Greetings, 

(Sorry, I keep finding more things either missing, bugged or wrong):

In regards to OTRS Notification Tags, the information within the OTRS app (within the Automated Responses) section gives you a few tags to reference/use, but doesn't give you a full list.

Openldap is configured in multi-master replication mode as per attached configuration from both servers. Provisioning i.e. addition/deletion of IMSI in openldap is done with third party portal gateway through LB. When IMSI’s are added/deleted through LB, they immediately get replicated to other LDAP server. This is absolutely working as expected no problem at all.

I'm running rutorrent as part of TurnKey Linux Torrent Server. I created a rtorrent.rc file and placed it in the server and it doesn't seem to be reading the file. At first I placed it in /home/myuser/ and then I tried just /home/ but didn't seem to work, then I tried /usr/bin/. Which is where I did a program search and found rtorrent program stored there. I restarted rutorrent once again and I got the error rutorrent not running.

Hi,

Ive just loaded this image on EC2 with a hope this will be a quick way of getting going with CakePHP. Having installed it though, Ive found the root password, but where do I get the mySQL credentials so I can use phpmyadmin?

Thanks

I know the built-in TLK A3 tool is recommended for backing up databases; but is there anything wrong with using the 'Webadmin' database backup option; as we want to avoid having to utilize pricing plan requirements?

If it is safe to use, after downloading the backup file locally and wanting to migrate it to a newly built virtual appliance, how do you restore the database into OTRS?

Greetings,

I am installing OTRS ISO for the first time and during my testing of setting up the ticket configurations within the Admin GUI, I have finalized on my production configurations and want to reset the ticketcounter.log back to 0. I have Googled around and a lot of replies say the file is within /opt/otrs and some same /var/logs but this log is not in either location.

Any assistance with where the OTRS_HOME/... stuff is within this ISO would be greatly appreciated.