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Seth J's picture

Signed up for 2 turnkey hub plans

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Hello,

I was just reviewing my AWS bill, and I am signed up for both Pay-per-use and the Bronze plan. Can I safely cancel the pay-per-use plan without interrupting service?

Also, is there a way to request a refund for the double-billing? For example, this month I was billed both $20 for the Bronze plan and almost $40 in pay-per-use fees.

Is it possible there is some other TK Hub account linked to my Amazon account? If so, how would I track down who it's linked to?

Thanks,

-Seth

Rick Kipfer's picture

Bronze plan to Pay-Per-Use

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I have no idea why I can't post because of the spam filter. Please, Mr. Spam filter. Please. Let me post. I beg you. 


Rick

daehnomel's picture

RESTORE A LAMP APPLIANCE S3 BACKUP TO AN EC2 SERVER

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I had a perfectly running lamp stack VM on my own ESXi server, this stack was set to backup to S3.  Since i'm in between servers i thought I'd get my feet wet with tklbam Ec2. I followed the tklbam prompts to get Ec2 up then spawned an EC2 instance of my LAMP stack from an S3 backup.  problem is that the status of this server in my hub has been "installing updates" for over 24 hours.  I've tried accessing the web console, webmin and ftp using the reported "external dns" address and appending the proper ports, but no luck.   Pardon my frustration, but ARRRGGGH!!!!!!!!!!!!

Dwaine Halberg's picture

Webmin Security Warning

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Hello all!,

 

I'm getting this security warning from webmin, somthing I didn't have with older version so I'm a bit stuck on why?

Warning! Webmin has detected that the program https://192.168.1.15:12321/webmin/edit_referers.cgi was linked to from an unknown URL, which appears to be outside the Webmin server. This may be an attempt to trick your server into executing a dangerous command.

Mobydick's picture

Network Problem on lamp over PRIMERGY

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Hello,

I have installed LAMP version 13.0 on Fujitsu Siemens PRIMERGY TX200 S4

But i have a network problem : the nic device is not found.

Is there any configuartion to add  ?

Thanks !

Darryl Schick's picture

How to FTP to LAMP Apache

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I instealled Turnkey LAMP, and can see the default index.php file by typing dir/var/www.  But when I connect through filezilla using sftp://xxx.xxx.xxx.xxx port 22, the directory listing I get does not include the var directory, only files .sdirs, .mysql_history, .bash_history, etc.  How do I FTP to the www directory?

PumWalters's picture

Concrete5 13.0-1 misconfiguration? Cannot install themes.

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fresh install of concrete5_13.0-1_amd64 on Proxmox VE 3.1. Upgrade C5 to latest. Then install a new theme.

The thumbnail for the installed theme just shows a 'missing image' icon, and all theme-images in the site are missing.

The link to that thumbnail is faulty: 

http://packages/heydesigner/themes/heydesigner/thumbnail.png...

fpoff's picture

UPDATE: Think I found the issue: tklbam backup error: OSError: [Errno 12] Cannot allocate memory

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I may have found the problem with the issue below, but I could still use some help from your big tkl brains to fix it.

I realized my backups were failing after I added a separate development server. Here's my set up:

 

Production Server: 
A micro EC2 instance with a domain name, let's call it mytklserver.com

Dev Server: 
A small EC2 instance which I pointed DNS to using a subdomain, like dev.mytklserver.com 

rsjoyne's picture

OpenLDAP Inheritance

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I am building an OpenLDAP system to act as an information traslation system between MySoft and SecureLogix ETM system.  MySoft is not LDAP compliant but can output CSV files so I start there.

Buildings.csv has all the information about building address, building number floor room and a unique sequence number.

Stations.csv has all the information about the phone number, user first and last name and a sequence number that associates the station with a building location.

Andrew Li's picture

TurnKey OTRS 12.1 Agent Notification Issue

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Hi all,
I got a problem on agent notification. My OTRS version is 2.4.9.
I have set the NotificationSenderEmail, SendmailNotificationEnvelopeFrom and the admin notification works well.
I also ensure the agent preference setting is correct: turning on the notification and selecting the queue.
Our SMTP also works well.
The auto response works fine and customer can get the email. 

The problem is our agent can not receive any notifications.
The log as below:

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