I have installed on my local machine MsSQLWorkbench. With a URL, usrsername and password I can connect to a remote mysql server. 

I have installed phpmyadmin on a Amazon Machine Instance. I can open phpmyadmin but I can't connect to the same remote server as above. On the AMI I have /usr/share/phpmyadmin/config.sample.inc.php. I made a copy and named it config.inc.php. In this file I placed this information:

/*
 * Servers configuration
 */
$i = 0;

Greetings, 

(Sorry, I keep finding more things either missing, bugged or wrong):

In regards to OTRS Notification Tags, the information within the OTRS app (within the Automated Responses) section gives you a few tags to reference/use, but doesn't give you a full list.

Openldap is configured in multi-master replication mode as per attached configuration from both servers. Provisioning i.e. addition/deletion of IMSI in openldap is done with third party portal gateway through LB. When IMSI’s are added/deleted through LB, they immediately get replicated to other LDAP server. This is absolutely working as expected no problem at all.

I'm running rutorrent as part of TurnKey Linux Torrent Server. I created a rtorrent.rc file and placed it in the server and it doesn't seem to be reading the file. At first I placed it in /home/myuser/ and then I tried just /home/ but didn't seem to work, then I tried /usr/bin/. Which is where I did a program search and found rtorrent program stored there. I restarted rutorrent once again and I got the error rutorrent not running.

Hi,

Ive just loaded this image on EC2 with a hope this will be a quick way of getting going with CakePHP. Having installed it though, Ive found the root password, but where do I get the mySQL credentials so I can use phpmyadmin?

Thanks

I know the built-in TLK A3 tool is recommended for backing up databases; but is there anything wrong with using the 'Webadmin' database backup option; as we want to avoid having to utilize pricing plan requirements?

If it is safe to use, after downloading the backup file locally and wanting to migrate it to a newly built virtual appliance, how do you restore the database into OTRS?

Greetings,

I am installing OTRS ISO for the first time and during my testing of setting up the ticket configurations within the Admin GUI, I have finalized on my production configurations and want to reset the ticketcounter.log back to 0. I have Googled around and a lot of replies say the file is within /opt/otrs and some same /var/logs but this log is not in either location.

Any assistance with where the OTRS_HOME/... stuff is within this ISO would be greatly appreciated.

Greetings,

Why is it if I change the "Name" field of the "States" section (leaving the type label defaulted)...

i.e. by default the name of the open state is 'open' and the type is 'open.'

If I change the name to 'Open' this screws up the SysConfig settings and changes a lot of the fields that default to open to another random state (i.e. closed (successful)).

But as soon as I adjust the name back to a lowercase model, all settings are restored to the correct name?

That seems abit odd; considering the name is the same.

See attached image.

Greetings,

When I navigate to the following area in OTRS: Admin --> Service Center, under the "Perl Modules," the following notifications are red flagged:

- Class::Inspector.................Not installed! (required - Please install this module - )

- Module::Refresh..................Not installed! (required - Please install this module - )

- Mozilla::CA......................Not installed! (required - Please install this module - )

- SOAP::Lite.......................Not installed! (required - Please install this module - )

Hello, when will be available template of Turnkey Redmine v 14.0? Please, I need it :)

Thank you!

David