Hi,

Chances are if you're reading this, you have applied for a TurnKey website user account.

Considering that 95% of all signups are spammers and/or seo farmers, plus the hammering the site has got from spammers earlier in the year, blocking auto signups was probably overdue. However, it can be really hard to tell the difference between a potential spammer and a legitimate user. So I'm almost certain that I delete legitimate accounts when I cleanup the obvious spammer ones.

So this thread has 2 main purposes:

1. A place where prospective users, waiting for account approval, can introduce themselves, share a little about what they are using TurnKey for and demonstrate that they are a legitimate human; and
2. A place where TurnKey users who are looking for support can post their question(s)/issue(s) while they are awaiting account approval.

Intro post

The first is pretty self explanatory, but I anticipate that spammers and seo farmers will want to try to game the system and will likely post friendly messages in the hope that they will convince me. So if you fit into this category, please be sure to mention specifically which appliance you are running (or plan to run) and on what platform. Also if you can give some context to your username and/or email, that might help me too. I'm not going to go into what sort of things I use to tell the difference (because spammers will adapt their behaviors) but I'm hoping that this will give some solid hints for legit users, but won't get read by too many spammers. One thing I can say is that the more detail you share, the harder it is to "fake" it, the more specific you can be, the less likely you are to be a spammer.

Guest support post

For the second category, please be sure to include lots of info. The reason for that is two-fold. Firstly, so I can tell you're not faking it to try to get your spam account enabled. Secondly, so that we can provide a useful response (rather than just asking you more questions). Definitely include the specific TurnKey appliance and version that you are using (and/or the output of 'turnkey-version'), plus details of the problem you are experiencing or thing you are trying to do but need advice on. Please provide as much info as possible.

Final words

If you're still reading, I'm almost certain that you aren't a spammer. Please post a new post below (as a guest). In the provided space for email address (which won't be publicly visible), please be sure to include the same email as you used for your account signup. Please note that your post may need to be manually reviewed before it is public visible.

Note too that support type posts will be moved. Other posts might be cleaned up from time to time too, so please don't be put off if there are no posts below.