Hi Steve, welcome to TurnKey. :)

Your account has been approved so please don't hesitate to start a new thread on our forums for support, questions, feature requests/suggestions or any other feedback (good or bad).

Be sure to log in before trying to post - only logged in users can start a new support thread. If you've forgotten your website account password, you can reset it.

If you are new to TurnKey, then the TurnKey overview in links (created by a user) might be useful? You might also find our Documentation Hub helpful as you dive in.

If you want a server API key, you'll need to sign up to the TurnKey Hub as well. Check out the links at the top of the Hub landing page for more info about Hub services. For any Hub related questions, please use the Hub support feature (little blue icon in the bottom right corner). Expected Hub support response time is within one work day.

We're happy to have you hear as part of the TKL community!

Hi Daniel, welcome to TurnKey. :)

Your account has been approved so please head over to our forums and start a new thread in the support sub forum. Be sure to share as many details as you can about about your issue and we'll help out ASAP. Please also include the container config. You'll find the config file here: /etc/pve/lxc/VM_ID.conf (where 'VM_ID' is your container ID number). If you have other containers that are working as expected, please share the config of one of those too.

Be sure to log in before trying to post - only logged in users can start a new support thread. If you've forgotten your website account password, you can reset it.

If you are new to TurnKey, then the TurnKey overview in links (created by a user) might be useful? You might also find our Documentation Hub helpful as you dive in.

We're happy to have you hear as part of the TKL community and I look forward to understanding your issue and seeing if we can sort it out.

TBH I'm not sure why your post wasn't answered sooner... I suspect that you have likely moved on by now. Regardless:

My apologies on my previous response, I just re-read your post and realized that you are using Proxmox - Doh!

Regardless, you do not need to add any apt keys to run TurnKey on Proxmox. TurnKey is installed as a standalone OS - either as a VM or an LXC container. To install to a VM, the ISOs can be downloaded here on the website - each appliance has it's own page with download links.

I'm not sure why the LXC templates aren't showing on your Proxmox server? I just double checked and I can see them on mine?!

Perhaps try manually updating the template list via cli:

pveam update

Just wanted to say a (very) belated hi and welcome. I hope that you are getting some value from TurnKey.

Hi Barrett. Just posting a very belated "hi and welcome".

I'm hoping that you worked our Fileserver out? If you haven't and/or have any questions please start a new forum thread.

Hi Anand. Apologies for such a slow welcome. I did actually approve your account ages ago, but neglected to give you a proper welcome. I hope that you have had some success with our Gameserver?!

I approved your account ages ago, but am only now circling back to say "hello and welcome". I hope you are having success with out Fileserver.

Apologies on my late response. Welcome to TurnKey and we'd love to hear how you're going with it. Please open a new thread in the forums if you have any questions, problems, suggestions or any other feedback for us. Good luck with it all.

Hi Micheal. Sorry for the radio silence. I approved your account some time ago but didn't explicitly welcome you.

I'm a Linux guy, but I did recently run a TurnKey VM on Hyper-V and I was impressed with how nicely it ran. Although as you've possibly already noticed, you need to install it to a "v1" Hyper-V VM. We have some updates in the pipeline which should allow it to run as a "v2" VM soon.

I did approve your account ages ago with the intention of circling back but got seriously waylaid (deep in dev mode).

I'm not sure where you are up to with your issues, or even if you've moved on to something else. But the first place to start troubleshooting this is to check system resources. If it's been running for a while, it may be as simple as getting low on disk space? Or chewing up too much RAM?

The fact that the networking/service is failing is a bit strange - although it may be a red herring?

First thing to do is check system resources - low disk space is a common cause of "weirdness". Then check the logs. You can get info about services using journalctl. E.g.:

journalctl -u networking.service --since "2 hours ago"

It's probably worth checking the Apache and Nextcloud logs too. Perhaps the networking service crashing is a symptom rather than the cause? Apache logs are in /var/log/apache2. Nextcloud also has it's own log file, but I forget where it is OTTOMH. Nextcloud is installed to /var/www/nextcloud and IIRC the log directory is /var/www/nextcloud/log (or perhaps 'logs'?). Checking on MySQL (actually MariaDB) is also worth it. It doesn't have logging to file enabled by default, but the journal should give some basic insight and any issues that might be occuring.

If you are still battling with this and want some input, please post back with info from the logs and journal. Also any other info that can help me build a clearer picture of the issue. Here are some things that will help me understand the problem and help you out:

• where is your server running? E.g. local VM, bare metal, cloud server, etc.
• what resources does it have? RAM & disk space in particular
• It is publicly available or only on a LAN (and perhaps VPN)?
• do you have a ton of extensions/plugins (or whatever Nextcloud calls them)?
• how many users/connections do you have?
• does it tend to fail at specific times of day, under load, or randomly?
• when it fails, is networking completely broken, or can you still login via SSH or even Webmin?
• does it start to run slow or exhibit other "weird" behavior before it "breaks"?

Plus anything else you can think of - even if it doesn't seem completely related, perhaps it is? Any changes that may have occurred around the time it started playing up is also worth considering...

Apologies on my stupidly slow follow up, but glad to have you here! :)

Apologies for such a slow follow up... :)

On face value, it sounds like you've done everything right so I'm not 100% sure what the issue might be.

TBH without some more info, I can only guess... IIRC if there was a major problem with the cert, Apache would refuse to start. So hopefully it's something trivial.

The only thing that jumps out at me is a date mismatch between the certificate and and your browser. I'm a Linux guy, but IIRC Windows assumes local timezone, whereas your server will default to using UTC. If you are in the US - or anywhere with a timezone behind UTC, then a fresh certificate may not technically be valid yet. If that's the case it would have resolved itself by now.

If this is still an issue, I'd check for info from your browser first. On Firefox you can click the padlock with the red slash and click through to "More information" - I assume other browsers have similar functionality. That should give some details about the certificate and/or at least a hint what the issue may be - so where to start looking.

I'd also check logs too. The Apache text log/s are in /var/log/apache2 and there will be both "access" log/s and "error" log/s. I recommend checking both as SSL/TLS issues may show up in either. Apache also logs to the system journal. The info logged is slightly different but either would do.

To show the journal apache log messages for the last hour:

journalctl -u apache2 --since "1 hour ago"

Given what you've shared I can't see why the cert wouldn't be valid, but to double check using openssl:

openssl x509 -in /etc/ssl/certs/MyLocalNews.pem -noout -text

There is also a tool in the Debian repos called 'testssl.sh' that might be useful to test your cert? Install it via apt. TBH I haven't used it much and the last time was ages ago, so I can't provide much guidance OTTOMH. So you'll need to consult the help; or for full info check the man page.

Sorry again that it's so late, but I hope that helps. If you want more help it's probably best to open a new thread. Feel free to just copy paste links back to this/these post/s. If you have worked it out and it's something that might be useful for others, it'd be great if you could share.

I hope your testing is/has gone well. Apologies that I have been so slow but your account has been enabled. So please feel free to open a new thread on the forums.

I wish that I'd read a bit further before posting my response to your original message. That would have saved me some typing... Hopefully it might be of someone else?

Anyway, thanks for posting back with your fix and glad to hear that you worked it out. It does sound like we need to update some docs although I'm a bit rusty with SSL/TLS stuff these days. I haven't really played with SSL/TLS certs since Let's Encrypt has been a thing. They just make it too easy for my use cases. :)

I've been totally waylaid and have neglected our forums, so sorry about that. I have (finally) approved your account.

Thanks too for your kind words. It's also lovely to hear a bit of background about your current usage and your past experiences.

Please don't hesitate to open a new thread with any issues, questions, suggestions or other feedback you have. I'm going to try to carve out some time for responding on the forums at least once per week so hopefully you'll get a faster response next time...

I'm only just catching up now so deep apologies on the radio silence and not approving your account sooner. I'm not sure if you've worked this issue out yourself by now, or just given up and moved onto something else. Regardless, I'll respond here anyway.

As you suspect, I'm sure that the root issue is that MySQL (actually MariaDB) not running. However I'd be super surprised if MariaDB isn't actually installed!? As you might expect, all TurnKey Redmine based appliances are based on the TurnKey Redmine appliance. And I have personally tested that and I'm sure it works. Also we have some automated pre-release smoke testing in place now so I would have expected that to be picked prior to release? Could you double check using apt on the CLI?

apt list --installed *mariadb*

Unless that comes back with no results, It's also probably worth double checking the service status and/or trying to restart it.:

systemctl status mariadb
systemctl restart mariadb

Re your note on Webmin MySQL/MariaDB stuff, there was a Redmine/MariaDB/Webmin issue that I suspect is related. IIRC to address that it now generates a random password at boot time and preloads it into Webmin. I did it that way because Redmine apps don't include Adminer (the web based DB tool) so I figured that there is limited value in the user setting a password manually at boot. I'm sure I tested that pretty extensively too, but perhaps I missed something and/or something is broken with that.

I'll aim to have a closer look at this myself, but if you have any updates in the meantime, please post back with any info you have.

HI John, welcome to TurnKey & apologies on the slow response.

I hope that you are having some good progress with your plans and TurnKey is working out for you. Now your account has been approved, if you have any questions, problems, suggestions or any other feedback, please open a new thread on the forums.

Hi Pierrick, welcome to TurnKey and apologies for my slow response. I've been a bit snowed under behind the scenes and between responding to support for paid users and development, I've neglected the forums. :( If you do go forward with something more than local servers for personal use, get in touch so we can chat about support options.

Yes, unfortunately the website is a bit clunky. We have a major update in the pipeline; but as often seems to happen, other priorities have come up. Hopefully we can get on top of that ASAP and circle back to the website ASAP.

Hi there and welcome to TurnKey. Apologies on the slow response...

Re your issue, given what you've shared, it sounds like it's getting stuck trying to mount the partition you deleted. I'm guessing that the partition you removed had been added to the /etc/fstab file. All the filesystems noted there are mounted at boot time - so you don't need to do it manually each time. Unfortunately if a filesystem is included there, unless it has the "nofail" option, the system will assume that it's a critical volume and will fail to boot if it can't mount it.

If it's an option, the first thing I suggest is recreating a partition on the same disk with the same filesystem. E.g. if the old partition was /dev/sdb3 and was using the default Linux filesystem (ext4) then make sure that there is a partition 3 on the old disk formatted with ext4. Hopefully the fstab entry was using that old naming system - and not UUID. If it was added using the old device format (e.g. /dev/sdb3) then so long as you can get the details close enough it should boot.

If you are lucky and it does boot, edit the /etc/fstab file and insert a '#' (aka hash or pound symbol) at the start of the line that relates to the SSD. If you aren't 100% sure what line it is, check the output of the 'mount' command and that should give you a hint. Once you have changed the fstab, reload the system daemon:

systemctl daemon-reload

Then for good measure, manually unmount the partition using the 'umount' command (no 'n' between the 'u' and the 'm'). Then run 'mount -a' - that will make sure that all filesystems from the fstab are mounted. So long as your partition still isn't mounted you should be good to go. Although I'd recommend double checking that it's still not mounted after a reboot - just to be on the safe side.

If the above process doesn't work or isn't possible, then it's going to be a bit of a PITA.... Basically you are going to need to attach the virtual disk that holds the root volume of your current fileserver VM to another Linux VM, manually mount it and edit the fstab. Unfortunately you won't be able to double check that it's all working - other than mounting the volume back to the original VM.

I hope that makes sense and is of some assistance. If you continue to struggle, please open a new thread on the forums and tell me a bit more info about the fileserver VM, including it's config.

Hi there and welcome to TurnKey. Please open a new thread in the forums if you have any questions, problems, suggestions or any other feedback for us.

Hi there and welcome to TurnKey. Please open a new thread in the forums if you have any questions, problems, suggestions or any other feedback for us.

Hopefully you've had some luck with our AD DC?

Please open a new thread in the forums if you have any questions, problems, suggestions or any other feedback for us. And I'll get back to you ASAP.

Hi Neil and welcome to TurnKey

I'm glad to hear that TurnKey WordPress is working out for you.

Please open a new thread in the forums if you have any questions, problems, suggestions or any other feedback for us.

It took a little longer than I would have liked, but you are now approved.

If you'd like to get an API key to test our backup tool (aka TKLBAM) please sign up to the Hub as well.

If you need Hub support, or have any Hub specific questions, please contact me over there (blue icon in the bottom right corner). If you have other questions, problems, suggestions or any other feedback for us please start a new thread in the forums.

Happy to have you here. I hope that our Jellyfin server (aka Media server) is working out for you?

If you have any questions, problems, suggestions or any other feedback for us please start a new thread in the forums and I'll do my best to help you out.

Hi Oliver. I hope that our WordPress server is working out for you.

If you'd like to get an API key to test our backup tool (aka TKLBAM) please sign up to the Hub as well.

If you need Hub support, or have any Hub specific questions, please contact me over there (blue icon in the bottom right corner). If you have other questions, problems, suggestions or any other feedback for us please start a new thread in the forums.

Hi Dirk and welcome to TurnKey :)

To get an API key so you can test out TKLBAM please sign up to the Hub as well. (That IS an automated approval process).

If you need Hub support, or have any Hub specific questions, please contact me over there (blue icon in the bottom right corner). If you have other more general TurnKey questions, problems, suggestions or any other feedback for us please start a new thread in the forums.

Hi Jeff, welcome to TurnKey. Thanks for your kind words and apologies on my slow response.

Please open a new thread in the forums if you have any questions, problems, suggestions or any other feedback for us.

Hi Brad. Sorry about the delay, but welcome to TurnKey.

You did fine and even if you didn't, we're very noob friendly! :)

Now you're approved, if you have any questions, problems, suggestions or any other feedback for us please start a new thread in the forums and I'll do my best to help you out.

Until your account is approved you can't log in. But it is now. So welcome to TurnKey and if you have any questions, problems, suggestions or any other feedback for us, please open a new thread in the forums.

Hi and welcome to TurnKey. Thanks for taking the time to report your concerns and deep apologies it has taken me so long to approve your account and reply to your message.

Sorry for the confusion but "18.1" is the TurnKey Linux version - not the Postgres version. By default, we install the version of Postgres from the offical Debian repos. Unless you need a different Postgres version, that's the best way to have it installed as then you can benefit from the automated backported security updates. Because the Postgres version remains stable for the life of the OS, there won't be nasty surprises when updates are installed.

If you want/need a newer Postgres version, you can install it from upstream. There is a blog post that cover the process, although it is a bit old now so may not "just work". If you give that a try and hit any issues, please ask and I'll help you out.

Hi Ricardo, welcome to TurnKey. Hopefully TurnKey is working out for you.

Please open a new thread in the forums if you have any questions, problems, suggestions or any other feedback for us.

Your account has been approved, so please open a new thread in the forums if you have any questions, problems, suggestions or any other feedback for us. If you have any ideas for other users with any issues, I'm sure they'd love your input.

If you have any questions, problems, suggestions or any other feedback for us, please open a new thread in the forums. Otherwise I hope it's all going well for you.

Hi Gabriele, please register for a website account and let me know when you have. Actually, I just manually created an account for you. You should have received an email about that. I just generated a random password, but you should be able to "reset" it. You can then log in with your email and password.

Start a new thread on the forums with a few details about your server, what version it is, what you have tied already and what worked and what didn't. If you got any error messages please share them too. I'm a bit behind on the forums, but I'll try to help you out as soon as I can.

Hi Wietze. Welcome to TurnKey.

If you'd like to get an API key to test our backup tool (aka TKLBAM) please sign up to the Hub as well. If you need Hub support, or have any Hub specific questions, please contact me over there (blue icon in the bottom right corner).

Now your website account is enabled, you can open a new thread in the forums if you have other TurnKey questions, problems, suggestions or any other feedback for us.

Hi Jeff, welcome to TurnKey :)

If you have questions, problems, suggestions or any other feedback for us, please open a new thread in the forums.

If you'd also like to get an API key to test our backup tool (aka TKLBAM) please sign up to the Hub as well. If you need Hub support, or have any Hub specific questions, please contact me over there (blue icon in the bottom right corner).

Hi there.

You mentioned that you tried installing from ISO and it didn't work? I'd be interested to understand more about that and what the problem(s) you hit were.

As for VMDK builds, unfortunately we haven't done them for a little while now. We recommend installing to a new VM direct from the latest ISO. Hence why I'm particularly interested to understand your ISO install problems.

FYI we put updated VMDK builds on hold a little while ago due to users reporting ongoing issues with them not working. I don't have direct access to ESXI/vSphere so could only test on some of the other VMware software - and they worked locally for me. After lots of back and forth, I realized that it was VMDK compatibility issues between different ESXI/vSphere versions.

I had intended to circle back to the problem and see where things had got to - and may still do. However, the relatively recent licensing changes mean that there doesn't seem to be much cross over between TurnKey and VMware users. So TBH, I'm not really sure where we are up to there...